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GTP Email Support - iPhone

Note!

Learn how to setup your GTP email on your Apple iPhone. The instructions cover both Luke and Darth servers.

Setting up your GTP email on your iPhone doesn't take long and can be one of the best ways to keep in contact on the go.

Please follow the instructions in the slideshow below, it will run you through how to setup your email on any iPhone.

The instructions are for the latest version of iOS (6.0 at time of writing) however there should only be minor differences going back to older versions and phones.

  Step 1

Tap on the Settings App on the Home Screen of your Phone. If it's not there you may have moved it and will need to do a search for it.

  Step 2

In the settings app find the Mail, Contacts, Calendars options and tap it to start setting up your email.

  Step 3

Tap on Add Account. You may have accounts already listed there it will be at the bottom of that list.

  Step 4

Scroll to the bottom and Tap Other.

  Step 5

Tap on Add Mail Account.

  Step 6 - The basics

GTP uses POP (aka POP3) mail for our email servers. So tap POP3 and make sure it's highlighted in blue.

The following information must be filed out.

Name: The name you wish your emails to come from.
Address: Your full email address.
Description: Something to help you seperate it from other email accounts on the iPhone.

Incoming Mail Settings for GTP are;

Host Name: For both Luke and Darth websites the incoming mail settings should be mail.youdomain.com.au (where your domain is your domain). In the past this had may have been different, however now all accounts are uniform.

Username: youremail@yourdomain.com.au (The full email address)
Password: Your Email accounts password (if you can't remember GTP can reset this for you)

The outgoing settings we will cover below.

  Step 7 - Outgoing settings

The outgoing settings are the #1 support problem that comes up with iPhones, but it's not too confusing so let's get it set up!

Both Luke and Darth now have the same settings for outgoing.

Luke and Darth Settings

Host Name: mail.yourdomain.com.au

Username: Is your email address

Password: Same as your password you entered before.


These settings will allow you to send emails from no matter where you are from or what network you are connected to.

After you've done this tap SAVE in the top right corner. It will ask you if you want to connect without SSL, click yes to this. This process may take up to 3-4 minutes.

You will be returned to below screen, there's just a couple more settings to change.

  Step 8 - Advanced Outgoing



On the main email screen tap the account you just created.



Scroll down and tap on the Outgoing Mail Settings



Tap on the primary server at the top. It will either be mail.gtp.com.au or mail.yourdomain.com.au.



The only setting you need to change on this screen to change the Server Port to 587. Without this change you won't be able to send emails! Afterwards hit done.

 

  Step 9 - Done!

After all that has been done you can now check your email from the Mail app on the homescreen!

 

If you have any problems with these settings give us a call and we will help you out!

 



Last updated: 2021-02-16 15:31:48