Popup Blocker is Blocking GTP login screen

Support Article ID: 81284

If you're clicking on the "Client Login" link and nothing is happening, you might have a pop-up blocker stopping the login window from opening.

As GTP uses a pop-up window for clients to log in and use the Management Suite, people with pop-up blockers are going to be having a fun time trying to access the Suite and make changes to their website.

Don't worry, you don't need to turn off your pop-up blocker - just make 'gtp.com.au' an exception so that the pop-up window with be allowed to open.

Allow the login window in Firefox
With Firefox open, go to Tools > Options > Content > whilst still blocking pop-ups with a tick in that box, click 'Exceptions' and make sure gtp.com.au is listed as an exception.

Allow the login window in Internet Explorer
With IE open, go to Tools > Pop-up Blocker > Pop-up Blocker Settings and add gtp.com.au) to 'allow'.

For other pop-up blockers
Look through the options for your pop-up blocking program to see if there is a section where you can add exceptions. If not, try browsing through the help pages of the software's web site.