One Computer or Device is Getting Email and Not Another

Support Article ID: 80750

My emails downloads on one computer but not on another AND I download the same emails to more than one computer

If you download the emails sent to the same email address on multile computers you need to have each computers have the "Keep email on server" set to 5 days. Otherwise when the computer that gets all the emails downloads them, it will remove the email off the server. This setting is in the advanced settings for that email address.

  • If you get an error with the password on the problem computer, then the password is incorrect compared to the computer that is getting the emails