Articles for Products

How to Update Weights of Products so Postage is Calculated

Support Article ID: 1411401

 

Postage and Freight costs can be linked to the weights of products especially of Australia Post rates are being used.

If the weight of the product is set to 0.00 then freight may not be calculated for your site.

To identify products that you have not put weight values in for then

  1. Login to the Content Management System
  2. Click on Products
  3. Click on "No Weights" to list products with no weight set
  4. Click on a product name to open up and update the weight field 
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How to Update Pricing of Your Products

Support Article ID: 1396469

How to Update Pricing of Your Products

- Individually

- In Groups

- Across common search times

- In Excel

- By Product Price Import

- In an automated way from another datafile

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How to Add Product Description Tabs on Product Page

Support Article ID: 122713

This shows how to put products in more than one category

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How to Order Products on the Page or Options Within a Page

Support Article ID: 122714

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How to Control Category and Subcategory Ordering on Site

Support Article ID: 94958

How to Control Category and Subcategory Ordering on Site

 If you add a new category, subcategory name then you can regenerate the list or sort the list by

1. Click on Products

2. Click on "Order Categories" option in the mega menu

3. Click and drag items to their position

4. Click on an item to go to the next level and re-order by click and dragging as well

 

See Image Below for where to click

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How to Assign Related Products

Support Article ID: 88618

Do you want to specify products to cross sell, upsell on a product page.  You can do this using the related products field.  
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How to Change Product Category Names

Support Article ID: 87741

This shows how to change product categories and the order they are displayed in on the web site.
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How to upload brand images

Support Article ID: 87705

This shows how to add products and upload images to for the product
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How to add a Product and Upload Images

Support Article ID: 87652

This shows how to add products and upload images to for the product  
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Products in More Than One Category

Support Article ID: 81328

This shows how to put products in more than one category

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Product Images are Blurry

Support Article ID: 81282

When you upload an image for a product, the image that you upload is then recreated 3 times to 3 different sizes automatically.  You can control the three size settings for the small, medium and large images by changing the image size setting under the configuration settings.

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Exporting your Product Database

Support Article ID: 80745

Need to make mass changes to prices and other product data. Then exporting your database is the best way to achieve this.

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How to Setup and Control Customer Price Levels

Support Article ID: 80741

Enabling different customers to see and purchase at different prices.
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